Social Media Marketing & Small Businesses – A Fruitful Association

When you consider how social media networks have become ingrained in our daily routines through apps on our smartphones and other digital devices, it’s easy to see why social media marketing can be so effective for small businesses.


Social media marketing is one of the most popular types of marketing strategies. And it’s also one of the most effective methods to create awareness and boost sales. Every day, an increase in social media users is paving the way for social media marketing. With social media marketing, one can notice a remarkable boost in the reach and visibility of their products and services. 


With so many social media platforms to choose from, it can be hard to know where to start when you’re trying to market your small business online. The truth is that each platform has its own unique qualities and can help your business reach more potential customers than ever before. While some companies have had success with one or two particular platforms, nearly all of them have used at least one social media site successfully in their marketing campaigns over the past few years.


Let’s explore why social media marketing is gaining popularity among small and medium businesses. 


  • Quick, Easy, And Reasonable


Social media marketing is important for marketers as it saves time and money. So, it’s an economical and easy-to-use marketing strategy that helps the users reach many people and get a high return on investment in a less complicated way. 


Some businesses also choose paid promotion to boost their reach, but without that also, companies are connecting with people globally. But, starting small investments is always advisable and experimenting with more budget and time is always advisable.  


  • Creates Brand Awareness


Creating a brand image is a common goal for all businesses, regardless of their size. People trust and invest more in reliable brands than other unknown brands. With the help of social media marketing, businesses can create brand awareness and interact with their customers. Interacting with the customers is also an efficient way of building brand recognition and gaining customers’ trust. 


Also, interacting with the customers and solving their issues creates credibility for the business, and people start spreading good words about the brand, again using social media as the medium. In a way, happy customers bring more customers by word of mouth. 


  • Connects With Customers 


With social media platforms, businesses can develop a better relationship with their customers by interacting and answering their queries. It makes the brand more reliable and trustworthy to the customers. These interactions allow businesses to get an insight into the demands and expectations of their customers. Businesses can also choose social listening to track social conversations about specific issues. 


Also, by one-to-one communication, customers find it easier to express their needs and requirements to the brand, strengthening the business-customer bond. One can also collect data from audience research to gather the experience and feedback of their customers. 


  • Gives Better Marketplace Insights


Even if one is investing enough resources in boosting visibility, keeping track of what’s working and what’s not is also an essential step in marketing. But, with many online tools, businesses can now keep a check on their activities and decide to continue or discontinue them, according to the statistics. 




With social media marketing, small or medium businesses can boost their reach and visibility by investing less time and money. It’s an efficient and effective way to reach your target audience, bond well with them, and thus gain customer loyalty. But, staying updated on the latest trends, strategies, and tools that can boost your business is always necessary. 


As quoted by Kami Huyse, “The first rule of social media is that everything changes all the time. What won’t change is the community’s desire to network.” 


About Faisal Abidi

Faisal Abidi is a serial entrepreneur and the Director and Co-Founder of RNF Technologies,which offers creative tech solutions and digital products to its 250+ clients across the globe. The company helps businesses grow with its web/mobile app development, online marketing, and gaming app development solutions.

Having worked at Google and British Telecom before starting his own venture, Faisal brings more than 12 years of experience in the tech services sector to his role as a Co-Founder. He has helped several brands become industry leaders with his knowledge of different verticals and marketing trends.

Faisal has also been a TEDx speaker and several media publications have covered his tech-driven ventures. In addition to leading RNF Technologies in an advisory capacity, he is the Founder of Resourcifi, which provides 360° IT staffing solutions.

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